Healthcare Analytics

What is Causing Your BI Backlog?

Written by Jean-Luc Coquerel | Jul 18, 2024 6:08:12 PM

Healthcare thrives on data-driven insights, but many institutions face a persistent roadblock: the BI bottleneck. This impedes the flow of critical information, leaving clinicians and administrators thirsty for knowledge to make informed decisions. Unlike standard business intelligence constraints, healthcare has unique hurdles.

This blog covers 3 causes for your BI backlog.

  1. Overburdened BI Teams: Drowning in Data Requests

Consider a single, highly skilled BI team that generates reports for the entire hospital. They are bombarded with inquiries ranging from patient readmission rates to medication adherence patterns. While they prioritize diligently, a backlog inevitably develops. This backlog changes the BI team from a source of insight to a bottleneck, limiting access to crucial data. By the time reports arrive, the information may be out of date, making it difficult to make timely judgments.

  1. Lack of Data Governance: Trust, but verify your definitions

Hospitals frequently use data governance projects to develop and standardize essential KPIs. This explains concepts but does not address the user's experience. Consider a doctor reading a report on infection rates. They must grasp not only the official definition but also if that meaning is consistent with what they see in the report. Is there a clear connection between the official definition and the information presented? Without this trust, healthcare practitioners may get dissatisfied with data accuracy and turn to their techniques, hurting data-driven decision-making.

  1. Data Invisibility: Hidden Gems of Business Intelligence

Two factors contribute to data invisibility: a lack of awareness and limited access.

  • Clinicians may be ignorant of existing relevant reports, creating blind spots. This is frequently caused by reports' lack of discoverability, which means they are not easily searchable or obvious.
  • Fortress of Data:
    Restrictive access controls on BI tools are common due to security concerns. While sensitive data must be protected, legitimate users may be unaware that a report exists. This paradox results in a vicious loop. Unaware users submit repetitive queries, adding to the already overburdened BI team's workload.

All of these variables contribute to the BI bottleneck, which impedes the flow of critical data and, ultimately, has an impact on patient care. Addressing these difficulties needs a multifaceted approach that includes empowering BI teams, increasing data trust, and improving data discoverability. By removing this bottleneck, healthcare organizations can unleash the full potential of data-driven insights for better patient outcomes.

 

Don't let your data become a burden. In addition to the eBook, our expert team offers a range of services to help you implement these strategies and optimize your healthcare BI.

Contact us today for a consultation and discover how we can help your organization unlock the true potential of data-driven insights.