One such facility is Portland, Oregon’s Multnomah County Health Department (MCHD), which serves 45,000 patients and averages 170,000 visits annually. MCHD’s Epic implementation experience was profiled as a case study by the Federally run website Healthit.gov.
From their experience, MCHD urges other healthcare organizations to approach an EHR implementation as an aspect of a larger process -- one that must embrace and improve quality across three areas: the EHR itself, clinical operations, and reporting.
If you’re looking for the next step after implementing Epic reporting, here are 3 lessons MCHD learned that could benefit you:
At Syntrix, our Epic certified consultants have in-depth experience supporting healthcare facilities in all facets of implementation. Based on our experience and knowledge, we believe that the lessons learned, and insights shared by the MCHD team, are on target. In particular, we emphasize that an EHR system -- whether Epic or another vendor -- requires customization and cannot be fully utilized “out-of-the-box,” as each healthcare organization is unique.
If your healthcare facility is facing any EHR implementation challenges -- including an Epic reporting backlog -- then contact us today. Your consultation with us is complimentary and our goal is the same as yours: to help you get the most out of Epic reporting, so your organization can continuously improve efficiency, quality and patient care.