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Elements of a Robust Healthcare Business Intelligence Roadmap

By Jean-Luc Coquerel on December 16, 2015

Healthcare Business Intelligence

elements-of-a-robust-healthcare-business-intelligence-roadmapAt Syntrix Consulting Group, we engineer healthcare Business Intelligence (BI) so our clients can leverage their EMR data to improve in numerous areas, including:

  • Patient Outcomes and Safety

  • Efficiency and Performance

  • Operations

  • Revenue and Margins

  • Data Management

  • Patient Treatment and Satisfaction

  • Physician Engagement and Productivity

The development of a business intelligence roadmap establishes a strategic path for evolving an organization’s Business Intelligence to the desired, future state. It provides the framework to ensure that goals are identified, key resources are deployed, and stakeholders are on-board with supporting these goals.

A BI Roadmap incorporates and addresses a number of key concepts -- some questions to consider include:

  • The availability of data - is it accessible when needed to drive informed decision-making?

  • The quality of data - is it reliable, accurate and credible?

  • The completeness of data - are there gaps that can lead to incorrect decisions?

  • Has there been an analysis of the business problems that the organization endeavors to solve with BI?

  • Are the weaknesses and drawbacks of the current system and infrastructure documented?

  • Are the BI goals that must be achieved for the system to be functional and reliable established?

  • What metrics or KPIs will be used to benchmark improvements?

  • What is the overall BI vision of the organization?

    • What will it look like when it achieves “BI maturity?”

    • What questions will it be able to answer?

    • What improvements will it be in a position to make?

  • What are the necessary resources? Including champions, team members, software, hardware, infrastructure, and training.

  • Do you have a comprehensive project plan, including milestones, timelines, roles and responsibilities, and key challenges and risks?

  • Are the developers and analysts properly trained to support BI operations?

  • What training will users of the system, reports or data require?

It is also important to note that while certain core concepts are common to all well developed BI strategies, they should be customized for each organization. Just as there is no such thing as an “out-of-the-box” EMR system, there is also not a “one-size-fits-all” BI solution.

To learn more about how you can build or advance your organization’s healthcare BI shop -- and get the most out of your EMR system reports and analytics -- contact us today and schedule your free consultation.

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