Electronic medical records (EMRs) enable clinicians to type patient medical and treatment data directly into a digital program, rather than handwriting it on paper charts. EMR reporting makes data easier to input and track over time. Rather than being forced to sort through bulky folders of paper to find information, clinics use EMRs to quickly find patient data.
4 Features You Need to Have in Your Next EMR System
While EMR reporting solutions are the future of data recording for patient medical and treatment history, these programs can become a handicap if not optimized properly.
To ensure that your clinic’s EMR is streamlined for maximum efficiency and effectiveness, I’ve compiled this list of four features you need to have in your next EMR system.
How often does your team need to make custom reports for use around the office? The best EMR reporting systems will let you program customized reports which are produced on a schedule or whenever you need them.
Some examples of customizable reporting include:
- Predictive analytics
- Case tracking
- Performance indicators
- Reports for standing Monday meetings
- Simple summaries of patient data
Patient Self-Service Portal
One of the best features EMR reporting has is the patient self-service portal. Patient portals provide your patients with access to lab results, medication information, educational material, allergy reports, downloadable forms, discharge summaries, summaries of doctor visits, and many other data needs.
Additionally, portal dashboards allow your patients to do certain actions on their own. This includes:
- Scheduling appointments
- Requesting prescription refills
- Updating patient contact, insurance, and billing information
- Messaging doctors and other clinic staff
By making sure that your next EMR software comes with a quality patient portal, you help your clinic stand out as cutting-edge. You also make your staffers’ job easier, as patients will be able to fill out most forms and schedule appointments on their own.
Billing Dashboard and Other Financial Features
Back on the clinic side of the EMR, your next EMR reports solution needs to come with a medical billing dashboard.
Billing software will streamline the financial systems of your clinic, making it easy to convert information from charts to bills and to send bills. If you choose the right EMR, it should work well with your clinic’s existing payment software.
Here are some of the features an EMR billing dashboard should give you access to:
- Billing profiles
- Claims submission
- Patient statements
- Denial resolution
- Patient collections
- Revenue cycle management
- Denial analysis
EMR reports from your billing dashboard will enable you to make educated financial decisions for your clinic, based on your real-time access to financial and clinical data.
Scheduling and Appointment Capacities
Any well-established EMR should have scheduling and appointment capacities. This may sound obvious, but it’s important to note that not every EMR offers the same scheduling features, so you need to ensure that the EMR you choose comes with the abilities your clinic needs.
Key scheduling and appointment capabilities include:
- Easy-to-use appointment dashboard for office staff
- Automatic email reminders
- Automatic text/phone reminders
- Scheduling widget
- Patient check-in widget
The EMR software you choose will have serious implications for the productivity and morale of your clinic’s staff. By ensuring that your next EMR solution comes with the features you use and need on a daily basis, you are setting your team up for continued success.
If your next EMR solution is still a few years out, then you may be wrestling through issues with your current EMR software. For many clinics, backlogging is a major problem.
To optimize your current EMR, read this guide on how to eliminate reporting backlog.